Who we are
Love Right At Home, LLC is a privately owned and operated business in Paducah, KY.
Media
If you send images to us via email, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Information
Contact information is collected through email and our contact us online form. Any information that a visitor submits is collected by our office admin and distributed to an account representative. Your information is kept confidential. We do not sell information to third parties.
Personal Information
Information such as names, addresses, age, medical, insurance, and other topics may be discussed during conversations regarding the type of care we can provide. All information is kept private. If any information needs to be shared between us and your doctors, physicians, or other third-party groups, such as the Department of Labor, we will contact you before doing so.
Phone System
We partner with an online service for phone systems, Ring Central. When you call any of our numbers, your call will be routed through their network. Calls may be recorded for security. For more information on the RingCentral, please check out their Privacy Policy.
Text and SMS
No mobile opt-in or text message consent will be shared with third parties or affiliates.
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communication
If you have consented to receive text messages from Love Right at Home, LLC, you may receive SMS communications related to the following:
Customers and Guests: Updates regarding relevant information.Follow-up messages
Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread; instead, make sure the customer adds the matching use cases to this portion of the Terms info}.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Love Right at Home, LLC at any time.”
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-in Method
You may opt-in to receive SMS messages from Love Right at Home, LLC in the following ways:
- Verbally, during a conversation
- By contacting our main office
Opt-out Method
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.